Wednesday, June 28, 2006

Planning for Outdoor Events

In the summer, most events you find in your local area are usually outside. If yours is a product you know can go out, you'll need to plan ahead, and plan well.

Use the following as a checklist for your next outdoor event.

- Bring a tent or canopy
An absolute must for keeping your products out of the sun so they won't fade or be damaged by extreme heat. You'll also keep yourself more comfortable staying out of the sun.

- Bring weights for tent
A very minor detail, but if it's even slightly windy you could have problems. You don't have to invest a whole lot into your tent, especially if you can use weights with it. The easier it is to put up and take down, the better. Using weights give your cheap tent added sturdiness.

- Wear light clothing
If its summer, it's going to be hot. Be sure to wear light colored clothes and something that will keep you cool. Nice tank tops, short sleeves, etc are fine just as long as they look nice.

- Wear sun screen
Even if your products are in the shade, you might not be. At our last event, my main concern was keeping the candles out of the sun and adjusting our table as need be as the sun moved. Unfortunately, I paid no attention to my back faced to the sun and was burnt pretty badly. Remember to take care of yourself as well as your products!

- Bring water
You’ll want to make sure you have plenty of water or other liquids to keep yourself hydrated. Being in the heat for too long can easily dehydrate your body without you even noticing.

In addition to making sure you have the supplies above, you'll also need to be ready for any type of weather. It could be hot and sunny, or it could be cool and raining. If it's just sprinkling, the event could be going as normal. With a sturdy tent you should be alright, but make sure it will hold up in just about any condition that wouldn't cancel an event.

You should also plan to pack up quickly should the weather turn from bad to worse. Check your local weather the day of the event so you'll have an idea of what to expect. If storms are a possibility, have your boxes under the table and only pull out items which can be put away quickly. You don't want to miss the event completely, but you also don't want to put all your stock at risk.

While none of us can fully predict what the weather will be, we can at least plan for the worst and hope for the best. Outdoor events can be a pain sometimes and even a loss, but when the conditions are right they can be extremely profitable!

Sunday, June 25, 2006

The Customer Is Always Right

One of the most basic rules of business, but often times forgotten. No matter what goes on we must remember - the customer is always right!

This tried and true statement stretches back to the beginning of the small business revolution. When customer service was the most important aspect of business, which set them apart from the big corporations.

Offering the best customer service possible is just as important today as it was more than 100 years ago. In today's world there are just too many options. If you don't treat your customers right, they will have no problem doing business with someone else.

Not only does poor customer service lose a customer, but negativity travels far. Most know a happy customer might tell a few people (if any) about your business, but an unhappy person will tell everyone they know. As a small business owner, can you afford to lose hundreds of customers due to one unhappy customer?

In the work at home mom community, when business is done with other business owners, it can get tricky. We are suppose to understand the hardships of running a small business, as well as show compassion to family emergencies. However, business is business and customers are customers. No matter what the social status of your customer, they are still just that - a customer.

The lesson here is to always treat everyone like a customer. No matter how mad you are about what they've said, keep your cool and make it right. Don't argue with them, because they WILL spread the word on how hard you are to work with. If you lose money because of the situation, live and learn. There are situations where the customer will be in the wrong and just trying to scam you, but don't ever assume they are. Learn from the mistake and put your own rules in place so it won't happen
again.

It's inevitable, if you're in business, at some point, you're going to have to deal with a disgruntled customer. The protocol should be to apologize and get the issue resolved as quickly and painless for the customer as possible (within reason of course).

The bottom line which I feel needs to be said just one more time - the customer is always right! Remember it, and you will go far in business!

Tuesday, June 20, 2006

Tracy Murray, Shop for a Cure Vendor

Mia Bella Candles Rep, Tracy Murray of Wilkes-Barre, PA attend the Shop For a Cure Events.

After doing fundraisers for about a year and half Murray decided to start selling in Decemeber of 2005. She joined Mia Bella because she loves the products and meeting new people is her favorite aspect of her business. Currently, Tracy doesn't spend too much time on her business because she only works during her free time.

This was Ms. Murray's first event that she found out about through the coordinator. When asked what she would bring if she were only allowed to bring one item, she promptly replied with "The products ... they speak for themselves."



For more information...

Tracy Murray
http://www.candles4sky.scent-team.com
ses6300@aol.com

Thursday, June 15, 2006

Sell, Don't Recruit

There's been recent talk about the new FTC guidelines possibly going
into effect soon. This week we've writen an article that will help you
prepare for whatever is finalized.


Sell, Don't Recruit
by Kara Kelso & Anita DeFrank
http://www.DirectSalesHelpers.com

The FTC may be making some changes soon on how Direct Sales Reps conduct business. Make the right changes now to your business!

Recently the FTC announced they may be enforcing guidelines for Direct Sales consultants on the way they recruit. Many are upset about these possible changes, afraid it may slow their business down.

While there are certain steps you can take to attempt to prevent some of these guidelines from going into effect, at this point it appears at least SOME changes will be made.

Our advice is to make the necessary changes to the way you do business BEFORE these guidelines go into effect.

The basics of the new guidelines state certain "regulations" for signing up new team members. New team members will need more information about the company than before, mostly documents which prove the company is legit. Other regulations still being talked about focus on income claims and waiting periods on signing up new reps.

While we can't say exactly what will be passed and what won't, we do know one thing for sure. Those who have focused more on recruiting instead of selling are going to be in trouble, because there WILL be guidelines which WILL go into effect. It will most definitely be more difficult to recruit once these laws are passed.

If your business is focused on recruiting, stop! For a business to be successful and not considered a pyramid, there must be a product sold. Focusing on the sale of products instead of building a team is what makes successful consultants in the first place. Recruiting should be your second priority, and what is done AFTER you have gained a solid customer who loves the products.

Click here to see the proposed guidelines by the FTC

To your success!

Tuesday, June 13, 2006

Penny Cluxton, Shop for a Cure, Vendor

Penny Cluxton, Usborne BooksPenny Cluxton of Shohola, Pennsylvania represents Usborne Books at Home.

"I fell in love with the books when I used to purchase them from a vendor at work and then when I was able to stay at home with my children, I searched wahm sites and found Usborne. I instantly knew I found what I wanted. My reasons for joining was to earn some extra income, work around my families schedule and have a business of my own." Says Penny.

Being with Usborne for only a little over 5 months, Cluxton has two members in her downline and keeps them motivated by holding monthly meetings and keeping up on scheduled events. She also sets goals and shares them with each other so everyone is held accountable.

Penny works anywhere from 3 - 20 hours a week and really does enjoy all aspects of her business but, promoting literacy and bonding time with your children is her absolute favorite aspects.

Cluxton found this particular event and one other through EventLister.com. When asked if there was only one type of an item that she could bring to an event like this ... she quickly replied that just the books would be enough.

A few words of wisdom from Penny Cluxton...

"Make sure you like the products you sell. Then it's not such a point to sell the products but rather explain why you fell in love with them."



For more information...

Penny Cluxton
www.ubah.com/d2670
pcbooks@myubah.com

Friday, June 09, 2006

FTC Proposes New Business Opportunity Rule

Will the FTC's New Business Opportunity Rule change the way we do business as a Direct Sales person?

The FTC is proposing a New Business Opportunity Rule that some say will bring on some potentially damaging requirements. For example:

From Direct Selling Women's Alliance...

#1: What is the Business Opportunity Rule?
Following are just some of the potentially damaging requirements:

- > Create new definitions of “business opportunity,” “business assistance” and “earnings claim,” creating broad language to encompass many common business practices;

- > Require that a detailed “disclosure statement” be given at least seven days before any prospective purchaser signs a contract or makes payment to the business assistance provider;

- > Require that the business opportunity “disclosure statement” include information such as previous lawsuits, the number of previous purchasers who have canceled within two years and a list of “references” i.e., purchasers of the opportunity in the previous three years;

- > Require business opportunity sellers who make earnings claims to provide an additional “Earnings Claim Statement” to prospective purchasers, which would include extensive earnings disclosures that would need to be frequently updated.

- > To view the complete ruling (approximately 117 pages) of the Business Opportunity Rule, click here to visit the related page on the web site of the Federal Trade Commission.

#2: What does this proposed rule mean for distributors?

- > The required disclosure and earnings statements and the required list of all distributors who have cancelled their distributorship in the previous last two years may cause the sponsoring process to become cumbersome and difficult.

- > These requirements may create unnecessary alarm and concern about the legitimacy of the profession and your business opportunity to prospective distributors.

- > The proposed seven day waiting period between receiving the disclosures and enrollment would likely cause a potential distributor to lose their enthusiasm for joining your company.

- > The costs of complying with the requirements would increase expenses to the company which may be passed on through the selling price of goods or services we offer.

In fact, the very nature of this ruling is evidence that the FTC does not truly understand that the vast majority of distributors conduct business ethically and honestly every day and that such a ruling threatens the livelihood of these individuals.

Is it right that the more than 13 million independent distributors be wrongfully penalized because a very few people have caused the FTC to look negatively at our profession? No!

#3: Why should we speak out now?
We only have until July 17th to let the Federal Trade Commission hear the voice of the millions of direct sellers who have a stake in the future of this profession.
It is the voice of the distributors that will have the greatest impact as they learn how women and men with families are counting on the additional income their part or full-time businesses provide. The FTC must hear from you - the individuals putting their children through college, saving for retirement, reducing their consumer debt and providing a better quality of life for their families. They especially need to hear from those of you who are full-time direct sellers so they understand that this as the viable profession we all know it to be.

#4: How can I have my voice be heard?
Don't wait and hope that someone else will speak out for you!

This is your opportunity to show the strength and unity of direct selling professionals by sharing this information with everyone you know whose life will be affected. Next…write a personal letter to the FTC.

Two ways to submit your comments and let your voice be heard:

1. Mail a compelling and heartfelt letter to the FTC today! TWO copies must be sent when submitting you comments by mail. (Click here to Download sample letter from MyDSWA.org.)

Send your letter to:
Federal Trade Commission/Office of the Secretary, Room H-135 (Annex W)
Re: Business Opportunity Rule, R511993
600 Pennsylvania Avenue, NW
Washington, DC 20580
RE: Business Opportunity Rule, R511993

Because all mail to this Washington based office is subject to delay due to heightened security precautions we encourage you to overnight your letter if you are sending it close to the July 17th deadline.

2. You may also submit your letter electronically directly to the Federal Trade Commission web site. Here is the link: https://secure.commentworks.com/ftc-bizopNPR/

While you can block and copy your letter of 4000 characters or less into their submission form, we strongly urge you to create your letter in a separate document and then submit it as an attachment using the browse button at the bottom of the form.

Note: Be sure that your direct selling company receives a copy of the letter that you submit so they are aware of your initiative and dedication to the profession.

All comments should refer to "Business Opportunity Rule, Matter No. R511993" to facilitate the organization of comments. A comment filed in paper form should include this reference both in the text and on the envelope.

Let your voice be heard here too!
Please feel free to post your comments!

Tuesday, June 06, 2006

Renee Conway, Shop for a Cure, Vendor

Renee Conway - BeautiControl10 year Veteran, Renee Conway of Lake Ariel, PA attends the Shop for a Cure event as a representative of BeautiControl.

Having experience in cosmetics and after investigating several other direct sales cosmetic companies, Renee chose BeautiControl for her home business. "I felt BeautiControl offered the best opportunity for advancement. Initially it was for the career possibility only." Says Conway.

If she had to narrow it down to her favorite aspect, Renee chooses FREEDOM, in all aspects of life. "Working for someone else is often drugery, when I work my BeautiControl business the freedom I feel engergizes me!" Says Conway.

Renee Conway works less than 5 hours a week with now 3 active downline members but has had as many as 20 plus. She says she loves to read and give motivation tapes, cds etc to her downline members to keep both herself and them motivated.

Conway found out about this particular event through networking with a mutual client. This is usually the way she learns about them but also finds events in the newspaper.

When I asked Ms. Conway if she could only bring one thing to her events, what would it be? She responded with "again, hard to narrow down but, I'd say our 'u/v' card. This informational sheet shows damage under the surface of the skin and how our products block damaging sun rays."

A little words of wisdom from Reneee Conway...

- > Have an attractive display

- > Be well-prepared yourself, not only with items for your business but personal items for you such as water, tissues, and I always bring a sweater. These events usually start out very cold.

- > And last, but certainly not last ... Don't forget your best smile!



For more information...

Renee' B. Conway
BeautiControl
www.beautipage.com/fitimage
rbconway@echoes.net